What can I use to log into the game?

Android users can log in with Facebook and Google Play.Apple users can log in with Facebook, Game Center, or Apple (Only available for iOS 1...

Is a guest account safe?

If your save data is attached to the guest account, we recommend binding your account to any one of the following platforms: Facebook, Googl...

Will I keep my progress in-game if I uninstall the game or change devices?

If you log in using or bind a Facebook, Google Play, Game Center, Huawei or Apple (Only available for iOS 13+), your save data will not be l...

Can Apple and Android users play with one another in-game?

Apple and Android (Google Play and Huawei) users can play together as long as they're on the same server, so remember to invite your friends...

I have both an Apple phone and an Android (Google Play) phone. How do I play the game on both platforms at once?

1. Bind your Facebook account to the game to freely switch between devices when logging in.2. If you log in using Google Play, Game Center o...

My account got banned from Might & Magic: Era of Chaos, why?

To ensure a fair and healthy game environment, we strictly abide by the provisions in the Code of Conductand positively cope with suspicious...

How to appeal ban in Might & Magic: Era of Chaos?

If you would like to appeal a ban in the case of not being able to access in-game Support interface, please open a support case via our Ubis...