1. There might not be enough space in your device, or there are too many apps running at the same time. We recommend closing unnecessary apps before running the game to ensure there's enough space in your device.
  2. Please check and make sure your connection is stable. We recommend playing on Wi-Fi or on a strong network. If your connection is behaving normally and you still can't log in, we suggest restarting the game or the network before trying again.
  3. Please ensure you have the latest version installed. If it's not the latest version, uninstall the game and then download the latest version from the official site.