Make sure you enable Cloud Save to keep your game progress saved!
- Make sure you are connected to the internet.
- Ensure you have downloaded the latest version of the game.
- Tap on the cloud icon on the top right corner of the start screen to use the "Enable Cloud Save" option.
- If you play on Android, login to your Google Play account and tap on "Enable" to link your progress to the account. If you play on iOS, login to your Apple account to link your progress to the account.
- If the game finds multiple saves, it will ask you to choose which one you want to keep. Be careful when making your choice as it will erase the alternative progress option.
- You will see a green tick on the cloud icon indicating your progress is saved online.
- When logging into a new device of the same OS, simply sign into your account and repeat the steps above.
If Cloud Save is not working, please contact the support team and we'll see what we can do.