Sorry to hear that you have bought something in the game that you're not happy with. We might be able to help you depending on your Operating System (OS). Please follow these guidelines to know more!
Google Android - Please contact our support team with the reason you need a refund, and a screenshot of your Google play receipt or the Gmail email address used to make the purchase. Refunds can take 5 to 7 business days and are given on a one time only basis. We reserve the right to refuse if the request is unreasonable or unlawful.
Apple iOS - We have no control over refunds on Apple devices, sorry! To get a refund from Apple, follow these steps:
1. Launch iTunes on either your Mac or PC and open the iTunes Store.
2. Sign in with your iTunes account.
3. Click on 'See All' under the Purchase History to find your invoice.
4. Open your invoice and click on 'Report a Problem' next to the specific app purchase in question.
5. You'll be routed to iTunes Web. Simply sign in again to see the list of your recent purchases.
6. Click on Report a Problem one more time and select the reason of your refund request, then click on 'Submit'.
2. Sign in with your iTunes account.
3. Click on 'See All' under the Purchase History to find your invoice.
4. Open your invoice and click on 'Report a Problem' next to the specific app purchase in question.
5. You'll be routed to iTunes Web. Simply sign in again to see the list of your recent purchases.
6. Click on Report a Problem one more time and select the reason of your refund request, then click on 'Submit'.
Windows & Amazon - We don't have the ability to refund Windows or Amazon device in-app purchases. The best course of action is to contact the support teams for Windows or Amazon directly as there is no automated service for in-app purchase refunds.