PAYMENTS & PURCHASES
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Is Rainbow Six Mobile free?
Rainbow Six Mobile is entirely free to play.
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What are Packs?
A Pack is a randomized collection of items and cosmetics (Character Skins, Weapon skins, Charm, Poses, MVP animations and Avatar customizati...
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How do I get Packs?
Packs are limited-time items that rotate in and out of our shop and can be purchased using Platinum .
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What are Bundles?
Bundles are a collection of items that can be purchased with Platinum in the shop. They can include cosmetics, platinum and XP boosters.&nbs...
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What is Platinum?
Platinum is Rainbow Six Mobile’s main currency. It can be used to recruit Operators, buy the Premium Pass, and/or purchase items in the sho...
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How do I get Platinum?
Platinum can be acquired by progressing through the Battle Pass’ PREMIUM track. It can also be purchased with real money in the shop.
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What is Obsidian?
When you open a cosmetic pack, you might receive a duplicate item. These duplicates are automatically converted into Obsidian, which you can...
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What are Silver Bullets?
You can redeem this currency for cosmetic packs in the Shop. Earn it by progressing through events and the battle pass.
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Why is my in-game purchase’s delivery delayed?
Please contact customer support. Supply your player ID, platform, and proof of purchase and we will investigate and restore your purcha...
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My in-game purchase was not delivered. What do I do?
Please contact customer support. Supply your player ID, platform, and time of purchase and we will investigate and restore your purchase if...
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Why is my in-game purchase order blocked?
Please contact customer support. Supply your player ID, platform, and time of purchase and we will investigate and restore your purchas...
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I am missing credits or purchases. What do I do?
Please contact customer support. Supply your player ID, platform, and time of purchase and we will investigate and restore your purchas...
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How can I see my purchase history?
Purchase history can be found in the settings of each platform: iOS 1. Open the Settings app.2. &nb...
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What are the payment methods?
Apple: · Credit card - one credit card· Apple Gift Card...