How do I claim rewards on a specific character?

When claiming rewards out of the game (through a redeem code or other), these rewards will automatically be added to the first character you...

How do I claim the pre-registration rewards?

Pre-registration rewards will be sent directly via in-game mail on March 31st to every player. Simply make sure to log into a valid Ubisoft ...

What are the cross rewards in Division Resurgence for playing Division 2?

If you have played Division 2 and log into Division Resurgence with the same Ubisoft account as the one you have used to play Division 2, yo...

How do I obtain The Division 2 cross rewards in Division Resurgence?

To claim your reward Division Resurgence from playing Division 2, first make sure you are connected to the same Ubisoft Connect account as t...

Can I change servers once I’ve started playing?

While you can switch servers at any time, your characters and character progression will be linked to the original server they are located o...

Can I transfer loot, equipment, skins or currency from one character to another?

Any loot, equipment, skins or currency unlocked on a specific character are linked to that character and cannot be transferred to another.