We ask all our players to follow our Ubisoft Code of Conduct, if your account has been banned you may be in infringement of one of these rules.

First, please make sure you understand all the rules as they help keep our games a safe and happy place for all players. Then, if you strongly believe that you have not done anything wrong you can submit a ticket to our support team to appeal the sanction. Please note that our support team cannot make exceptions to remove sanctions and false appeals might cause an extension on the ban durations.

You can contact our support team by using the ingame contact button available when you launch the app. Make sure to provide as much detail as possible to help our team review your appeal in a timely manner.

Thank you,

The Division Resurgence Support Team