Payment Issues
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Boku Purchases in Growtopia
Boku (formerly Fortumo) is a third-party service provider that allows payments via various local telecom providers. You can access this...
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Gems Not Received In Game
Sometimes, you may find that your purchased Gems are not added to your account immediately.In those instances, please start by che...
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Refund Requests for Growtopia on PayPal
You can request a refund through your PayPal account within 180 days.
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Codashop Purchases in Growtopia
Codashop is a third-party service provider that accepts payments from your local service provider, bank, or local payment gateway. This serv...