Boku Purchases in Growtopia

Boku (formerly Fortumo) is a third-party service provider that allows payments via various local telecom providers. You can access this...

Gems Not Received In Game

Sometimes, you may find that your purchased Gems are not added to your account immediately.In those instances, please start by che...

Refund Requests for Growtopia on PayPal

You can request a refund through your PayPal account within 180 days.

Refund Requests for Growtopia on iOS

We are unable to issue refunds for purchases made on iOS devices. Please contact Apple Support directly for more assistance.

Refund Requests for Growtopia on Android

You can request a refund through the Google Play Store if you contact them within 48 hours.  If your purchase was made&n...

Codashop Purchases in Growtopia

Codashop is a third-party service provider that accepts payments from your local service provider, bank, or local payment gateway. This serv...