Abusing the Support Request System for Growtopia

Abusing the support request system can lead to a suspension of your account or increase the duration of your current sanction further.Please...

Buying or Selling Accounts for Growtopia

Buying and selling accounts in any way is against our Terms of Use.We cannot guarantee the security of any account that has been p...

Fan Art of the Week for Growtopia

Fan Art of the Week is a weekly contest to showcase your amazing art skills.Players can post their Growtopia Fan Art on Instagram using the ...

How to Contact us In-game

You can open the FAQ page on your mobile device:Go to MenuClick SupportLaunch FAQ pageIf the list of FAQs did not answer your ques...

How to Contact us Online

You should be able to find answers to many of your questions in our FAQ.If the list of FAQs did not answer your question or concern, yo...

Making a Suggestion for Growtopia

We are happy that you have great ideas for improving the game, and we would love to hear your opinion!All suggestions should be posted on th...

Meme of the Week for Growtopia

Meme of the Week is a weekly contest to showcase your funny side.Players can post a funny Growtopia related meme on Instagram...

Missing Gems from Tapjoy Offers in Growtopia

Unfortunately, we are unable to add missing gems from Tapjoy offers. However, Tapjoy can help you directly.  T...

Outfit of the Week for Growtopia

Outfit of The Week is a weekly contest to showcase your creative side.  You can post your character's costume or outfit on&nb...

Reporting in-game Bugs in Growtopia

We are sorry that you encountered an issue in our game! We know this can negatively impact your gaming experience, and we would like to reso...

Reporting Players or Worlds in Growtopia

Our Growtopia community is known for being as supportive as it is creative, but we know that not everyone likes playing by the rules.To...

Subscriber Item of the Month

A Subscriber Item of the Month is a custom-made, in-game item designed by a chosen player from the pool of players with an active Premium Su...

System Requirements for Growtopia on PC

The Minimum System Requirements are:Operating System: Windows 7, Windows 8.1 or Windows 10Processor: Any 1 GHz processorRAM: ...

Unable to Reply to My Support Ticket

When sending a ticket to Support, either from the website or in-game, you will be asked to provide the registered e-mail address of you...

Video of the Week for Growtopia

The Video of the Week or "VOTW" is a weekly contest in search for the best video created by the players, which is chosen and manually a...

World of the Day for Growtopia

The World of the Day or "WOTD" is a daily contest in search for the best designed world submitted by the players, which is manuall...

Grow Pass

The Grow Pass is a system implemented in Growtopia to reward players for playing the game during a pre-determined length of time known as a ...

How do I redeem a reward code in Growtopia?

On August 1, 2023, Growtopia's redemption code feature was added to the game. You can use this functionality to redeem prizes from events on...