Appealing a Growtopia Account Sanction

If your account is proven to have breached or violated The Growtopian Code, we will apply the necessary punishments.  On many...

Changing Your Growtopia Account Details

You can change most account details in-game or on the Growtopia Official Website: growtopiagame.comTo change your email:Visit...

Compromised Accounts in Growtopia

It is not possible to just hack an account in Growtopia. However, you may lose access to your Growtopia account if you are not taking basic ...

Keeping your Growtopia Account Secure

When you first create your GrowID, you will be asked to provide a secured password, and a valid and working email address.  T...

Recovering Your Growtopia Account

In the event you forget your GrowID or password, we will be happy to help you recover your account!To recover your GrowID:Visit&nb...

Unable to Access Email Address for Growtopia

Emails are the main way to verify that you are the owner of your account.If you have lost access to your registered email, we suggest making...

Unable to Create an Account in Growtopia

There are a number of reasons why you might be unable to create an account in Growtopia:The device or IP address you are using has been...

What to do in case of IP or Device Ban

When your IP or Device is banned an account connected to your account on the same network or on the same device was suspended. In this case,...

How do I delete my Account?

To delete your account directly from the game, kindly follow the instructions below:IMPORTANT - Once your account is deleted, we will not be...

Allowed E-mail Address Domains for New Account Creation

When creating a new Growtopia GrowID or requesting for an e-mail address change to an already existing account, there are restrictions on wh...