Subscriber Item of the Month

General

A Subscriber Item of the Month is a custom-made, in-game item designed by a chosen player from the pool of players with an active Premium Su...

What happens if I was using a Grow ID before this update?

New Login System

If you were already connected to the game using a Grow ID before the update, you will need to login again to your account using your Grow ID...

What steps do I need to take to create a Ubisoft account for my child?

Creating a Growtopia Account for Your Child

To create an account for your child:Verify your identity: Click on the "Create your child's account" link in the email. You will be asked to...

How do I redeem a reward code in Growtopia?

General

On August 1, 2023, Growtopia's redemption code feature was added to the game. You can use this functionality to redeem prizes from events on...

Trading In-game Items for Art/Videos

Gameplay Questions

Trading in-game items for anything outside of the game and vice versa is strongly discouraged. Taking part in this kind of exchange risks&nb...

Keep the Forum and Discord a Pleasant Place

The Growtopian Code

Please tolerate and respect each other regardless of the differences in views. This rule includes but is not limited to the following: ...

Customer Support and Moderators Are Always with You

The Growtopian Code

The Growtopia Team is always aiming to provide you with the best gaming experience. Since the moderation team receives thousa...

[Troubleshooting] I can't unlink my Ubisoft Connect / Steam account as I am getting an error, what should I do?

New Login System

If you are receiving an error after trying to unlink your Ubisoft Connect account or Steam account, you can resolve this by:Logging into you...

Becoming a Growtopia Moderator

Moderators

We are always excited to hear that our players are interested in supporting the Growtopia community! At the moment, we are not loo...

How to Contact us In-game

General

You can open the FAQ page on your mobile device:Go to MenuClick SupportLaunch FAQ pageIf the list of FAQs did not answer your ques...