What should guardians do to provide consent?

Changes to Growtopia for USA-Based Accounts

If a child was creating a new account, guardians needed to provide their email address during the registration process to give consent. Furt...

What is the Growtopia Affiliate Program?

Content Creators

Growtopia Affiliate Program is a program that rewards content creators for promoting Growtopia. Affiliates earn a share of revenue when play...

What should I do if I am not the Parent or Legal Guardian?

Creating a Growtopia Account for Your Child

If you are not the Parent or Legal Guardian, no action is required. You can ignore the email.

What happens if I don’t provide my consent?

Creating a Growtopia Account for Your Child

If you do not provide your verified consent within 30 days, both your contact information and your child’s information will be deleted from ...

[Troubleshooting] I'm receiving an error when trying to login with your new Google account, what should I do?

New Login System

If you are receiving errors when trying to login to your new Google account, this could be because:You have used a Login Name that has alrea...

What happens if I don't verify my account with Parental Consent?

Creating a Growtopia Account for Your Child

The Parental Consent Flow is a process required for all U.S.-based Growtopia accounts with an age set considered as "minor". This ensures co...

Resolving Crashes by Updating Graphics Card Drivers

Technical Support

One way to resolve persistent crashing issues is to make sure your graphic card drivers are up to date.To update your drivers: &nb...

How do I get Mentor Tickets?

Mentorship Program

You will receive Mentor Tickets when your apprentices consume their apprentice tickets upon reaching the following level requireme...

Becoming a Supporter or a Super Supporter

Gameplay Questions

You can become a Supporter and get the Recycle button and some bonus skin colors. To do that, you either need to purchase any amount of gems...

Buying or Selling Accounts for Growtopia

General

Buying and selling accounts in any way is against our Terms of Use.We cannot guarantee the security of any account that has been p...