Privacy

Privacy

To allow you to play our games, we need to collect personal data about you (e.g. phone ID, IP address, game events). We use your data solely...

Reporting Players or Worlds in Growtopia

General

Our Growtopia community is known for being as supportive as it is creative, but we know that not everyone likes playing by the rules.To...

Your Account is Your Responsibility

The Growtopian Code

While it is our responsibility to secure the game and the information you have entrusted to us, it is also your responsibility to make sure ...

How can I get Apprentice Tickets?

Mentorship Program

You will receive Apprentice Tickets upon reaching the level requirements. When you consume the ticket, you will receive a reward, ...

Getting Started with Growtopia on Steam

Growtopia on Steam

Launch Steam and login to your existing account or create a new one.Search for "Growtopia." Add the game to your Steam library for free!Inst...

New Tutorial Update

Gameplay Questions

The recent Growtopia tutorial update was designed with a primary goal in mind: to offer you greater flexibility and control over your learni...

How can I become an Apprentice in the Growtopia Mentorship Program?

Mentorship Program

You can only be added by a mentor if you are between Level 1-3. If you are Level 3 and above you cannot be an Apprentice anymore.

Reporting in-game Bugs in Growtopia

General

We are sorry that you encountered an issue in our game! We know this can negatively impact your gaming experience, and we would like to reso...

Missing Gems from Tapjoy Offers in Growtopia

General

Unfortunately, we are unable to add missing gems from Tapjoy offers. However, Tapjoy can help you directly.  T...

Getting started with Growtopia on Ubisoft Connect

Ubisoft Connect Questions

Launch the game by clicking on the PLAY button in the game details page of the Ubisoft Connect Launcher, or by double clicking the...