One way to resolve persistent crashing issues is to make sure your graphic card drivers are up to date.

To update your drivers:  

  • Log into Windows using an account with administrative privileges
  • Select Device Manager from the Start menu
  • Click the arrow next to Display Adapters and expand to see your graphics card
  • Click on your graphics card and select Properties
  • Navigate to the Driver tab and click on Update Driver
  • Choose Search automatically for updated driver software
  • Continue through the prompts to complete the installation process
  • Restart your computer after the new driver is installed  

More information on how to update Windows graphics card drivers can be found on the Microsoft support website.

Drivers downloaded directly from the manufacturer may need a clean installation: