What to do in case of IP or Device Ban
Account Issues
Recovering Your Growtopia Account
Appealing a Growtopia Account Sanction
How to Contact us Online
General
Changing Your Growtopia Account Details
"Fail to login" Error
Known Issues
What is the new login system and why was it created?
How do I create a new Growtopia account using the new login system?
Can I still play Growtopia with my existing Grow ID?
More
Abusing the Support Request System for Growtopia
Buying or Selling Accounts for Growtopia
Fan Art of the Week for Growtopia
Compromised Accounts in Growtopia
How to Download Growtopia from Ubisoft Connect?
Getting started with Growtopia on Ubisoft Connect
Can I continue playing with my Ubisoft Connect Growtopia account on other platforms?
Boku Purchases in Growtopia
Gems Not Received In Game
Refund Requests for Growtopia on PayPal
Resolving Crashes by Updating Graphics Card Drivers
Resolving Game Crashes for Growtopia on iOS
Resolving Game Crashes for Growtopia on Android
Auto-farming and Break-for-gems Worlds
Becoming a Supporter or a Super Supporter
Getting Started in Growtopia
How can I apply in the Growtopia Content Creator Program?
What are the benefits of being a Growtopia Content Creator?
What is the Growtopia Content Creator Program?
At which point do I complete the Mentorship Program?
Can I create multiple accounts myself and add them as Apprentices?
Can I remove a mentor and leave his mentorship program?
About Growtopia
Can I block in-app purchases?
Can someone steal my child's items or account? How can I prevent it?
Customer Support and Moderators Are Always with You
Give Everyone a Favorable Gaming Experience
Keep the Forum and Discord a Pleasant Place
Becoming a Growtopia Moderator
Privacy
Getting Started with Growtopia on Steam
Steam In-App Packs Discontinued
