Payment Issues
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What payment providers are available for Clash of Beasts?
You can only make payments in Clash of Beasts via Apple App Store or Google Play Store.
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How can I remove my payment method from the store on iOS?
If you wish to edit or remove a payment method stored in your account, please read the instructions below:Open the Settings app.&n...
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How can I remove my payment method from the store on Android?
If you wish to edit or remove a payment method stored in your account, please read the instructions below:Go to pay.google.com.At the t...
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Why did my mobile payment fail?
There are several reasons why your mobile payment might have failed.Insufficient funds: If your mobile payment has a spending limit, the pur...
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How can I request a refund for my purchases on iOS?
Unfortunately, we are unable to issue Apple refunds on our end. You can report a problem with any App Store purchase you have made in the&nb...
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How can I request a refund for my purchases on Android?
You can request a refund by directly contacting our Customer Support Team. Please include the transaction ID (which looks lik...
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What to do with unauthorized purchases on iOS?
Unfortunately, we are unable to issue refunds on unauthorized Apple purchase on our end. You can report a problem with any App Store pu...
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What to do with unauthorized purchases on Android?
You can request a refund for unauthorized purchase by contacting our Customer Support Team. Please include the transaction ID...
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Why did I not receive my in-game premium currency?
Sometimes, you may find that your purchased in-game premium currency is not added to your account immediately. In those instances...
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How do I view in-app purchases on iOS?
To see which content you bought, look at your purchase history. How to see recent purchases on the web Go to repo...