Where can I purchase in-app currency?

You can tap the "+" sign next to the Helix Credits icon at the top right corner of the screen (not available during missions). Alternatively...

I made a purchase and haven't received it yet

Contact Support by tapping on the MORE icon at the bottom left of your screen (not available during missions) and select OPTIONS > SUPPOR...

I was overcharged for my purchase!

Contact Support by tapping on the MORE icon at the bottom left of your screen (not available during missions) and select OPTIONS > SUPPOR...

I received the error message "The item you requested is not available for purchase".

Restart the device and try again at a later time if you are still encountering the error.

I want to make a purchase, but it's not working

Please try the following:Check your connection.Close and re-open the appClose and re-start your deviceIf the above did not work, contact Sup...

How to prevent accidental purchases?

For iOS devices, refer to the following article (https://support.apple.com/en-us/HT204396)For Android devices, refer to the following articl...

I didn't mean to make a purchase! How do I get a refund?

iOS:In order to get a refund, you'll need to contact Apple Customer Support (http://reportaproblem.apple.com/). Android:Follow the steps in ...

How do I cancel or check the status of my Animus Premium Subscription?

You can manage your subscription directly from your Google account (http://bit.ly/ACRandroidSub) or Apple account (http://bit.ly/ACRiosSub)....